Standardisation & QA


Our Standardisation enables the organization to perform IT governance frameworks and international standards; achieving service excellence and proficiency on the business practices as well as showcasing their compliances on the portfolio as an internationally accepted organisation.

We provide a number of third-party IT governance frameworks and standards according to their business domain and associated industry. Under standardisation, we deliver proprietary frameworks and national/international standards.

We provide accredited competency development programs for best practice standards and frameworks, including ITIL, CoBIT, CMMI and Green IT. In partnership with UR ISO, we provide training, auditing and assessments for ISO standardisations such as ISO 9001: Quality Management System, ISO14001: Environmental Management System, OHSAS18001: Occupational Health and Safety Management System, ISO27001: Information Security Management System, ISO20000: Service Management System, ISO22301: Business Continuity Management, ISO50001: Energy Management System and ISO certifications related to corporate continuity.

Quality Assurance

Quality assurance (QA) is a way of preventing mistakes or defects in manufactured products and avoiding problems when delivering solutions or services to customers; which ISO 9000 defines as "part of quality management focused on providing confidence that quality requirements will be fulfilled". We follow two principles included in quality assurance: "Fit for purpose"; and "right first time".

We apply QA to all solutions and services to verify that features and functionality meet business objectives, and that code is relatively bug-free prior to shipping or releasing new software products and versions. Quality assurance comprises administrative and procedural activities implemented in a quality system so that requirements and goals for a product, service or activity will be fulfilled. It is the systematic measurement, comparison with a standard, monitoring of processes and an associated feedback loop that confers error prevention.

ITIL Compliance

The success of an organization or a corporate completely relies on the optimal performance of all integral parts of the company in accordance with the company ideology and targeted business domain. Optimizing the IT services excels the business environment by simplifying and streamlining all IT services, reducing the risk and increasing the quality of service.

ITIL covers the best practices and aligns the IT services with the business requirement, facilitating business transformation and growth. Our ITIL COMPLIANCE service enables the corporates and business enterprises to implement and configure the suitable software solutions, empowering team by encouraging the best practices and the optimization of the IT Services Management [ITSM] processes. Our ITIL COMPLIANCE service focusses on Service Strategy, Service Design, Service Transition, Service Operations and Continual Service Improvements.

  • Ensuring QoS with Customer needs and requirements.
  • Optimizing services and increasing ROI.
  • Build and maintain stable and positive business environment.
  • Reducing service disruptions and supporting business changes.

Don't just stop here. Contact us and know what qualifies us to work with you to accomplish flexible, cost-effective systems.